Purchase Support

Customer service information

Customer support email:



Return/Cancellation policy:

All donations are nonrefundable.

If this transaction is to pay for a council/den/pack outing that is cancelled due to insufficient attendance, we will refund your payment minus the nonrefundable deposit when applicable.

Events cancelled due to weather will be rescheduled, unless otherwise stated.

Shipping policy:

All items purchased through Natick Pack 40 will delivered by our Cub Scouts unless otherwise noted.

If an item is required to be shipped we will use the USPS; additional charges will apply.